Welcome to A-1 American
Committed to Your Comfort
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A-1 American has a YouTube channel featuring our video commercials. Click on a video to the right to watch!
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Thank you for your many
votes of confidence. A-1 American Services was awarded Best of the Best Gold for two years in a row 2012-2013!
With A-1 American Plumbing, Heating, and Air Conditioning, your comfort goes beyond the state of feeling physically comfortable. It is also important to us that you feel completely at ease when you call for service and when we work in your home. Along with our technical services, we want you to have the reassurance that you will meet a technician who is courteous, respectful, and always very professional. To ensure that, we offer the following guarantees:
- Immediate Response Guarantee:
We will respond to your initial phone call within four hours or you will receive a $50 discount
- Timely Estimate Guarantee:
One of our technicians will assess your problem and provide an estimate within 48 hours (per your availability) or you will receive $100 off your invoice
- Punctuality Guarantee:
We will arrive at your home within one hour of the agreed upon time or we will call to notify you of any changes in advance or you will receive a $100 discount on your invoice.
- Courtesy Guarantee:
We will be courteous in our interactions with you; we will not use offensive language or any tobacco products in your home.
- Satisfaction Guarantee:
In addition to the manufacturer’s warranty, we guarantee our work for up to one year depending on the specific repair or installation needed.
We want to say a big THANK YOU! A-1 American Services has been awarded The Daily Press Choice Award for both plumbing and HVAC services in Hampton, Newport News, Williamsburg, Yorktown and Smithfield. We are honored for your support.
What Our Customers Are Saying About Us
When retired Master Chief Harry Hightower called A-1 American Services for help, his family learned how committed we are to your comfort. Harry H., Virginia Beach
A-1 American installed a fantastic heating system that not only makes our home cozy, but saves us money! Thank you! Jim, Virginia Beach
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