Comfort goes beyond feeling physically comfortable. It is also important to help you feel comfortable when you call us and when we are working in your home. That’s why we guarantee that our technicians are courteous, respectful and always very professional. To ensure that, we offer the following guarantees:
- Immediate Response Guarantee:
- We will respond to your initial phone call within four hours or you will receive a $50 discount
- Timely Estimate Guarantee:
- One of our technicians will assess your problem and provide an estimate within 48 hours (per your availability) or you will receive $100 off your invoice
- Punctuality Guarantee:
- We will arrive at your home within one hour of the agreed upon time or we will call to notify you of any changes in advance or you will receive a $100 discount on your invoice
- Courtesy Guarantee:
- We will be courteous in our interactions with you; we will not use offensive language or any tobacco products in your home.
- Satisfaction Guarantee
- In addition to the manufacturer’s warranty, we guarantee our work for up to one year depending on the specific repair or installation needed.
