I turned on my outside hose bib and water began pouring out from under the sheet rock in the garage. I called A1 and Tech Steve Ruger arrived in about 40 minutes. He found the leak with little damage to the sheet rock and repaired it quickly and professionally. We noticed the rear hose bib faucet was in need of repair, so Steve handled that in the same professional and expeditous manner. I was very happy with the service I received.
I had plumbing problems with my family flying in the next day. I called A-1 American in the morning and a service technician was there BEFORE noon. Steve R. was AWESOME! Professional, pleasure to talk with and he explained what he was going to do before he got started. He went the extra mile to insure I had working toilets. I would not hesitate to call again! Thanks Steve and A-1 American!!
Very satisfied with A-1 service. This is my second time using them and both times they arrived promptly and fixed my plumbing problems within hours. I highly recommend using this company. They provide excellent customer service and the technicians are very polite and professional.
We discovered a leak under our kitchen sink. I replaced the facet but water was still leaking in another area. I called A-1 American for plumbing problem. The lady on the phone took my information and said someone would be calling us early afternoon. I received a call quickly and Larry and John came out to look at the leak. They gave me a quote then fixed the problem. The were both very nice with great customer service. I would recommend A-1 American to everyone
John S installed my new hot water heater on February 15th. Very professional and helpful to me, answering all questions, listing options etc. It was impressive. Thanks.
I had a great experience with the technician named Larry. He was quick, efficient, and got my hot water working again in just a few hours. The price was expensive, however, this was expected due to the fact that my hot water heater also heats my house (Apollo heating system). Since I had this old heating system, A-1 was actually the only company out of 3 that I called that even came out to help me with my water heater issues. Thank you, again!
Very satisfied with work of installing bathroom faucet. Working in tight space Steve from A-1 American got the work done quickly and efficiently. Would recommend A-1 American for any plumbing job in your home.
We had problems with our toilet and your technician, Jimmy Harris, came and took care of our problems. He conducted himself very professional and knowledgeable in his work. The repairs were made in a short time and we were very satisfied with the results. If in the future we need additional services or if anyone we know needs them we will be more than happy to recommend A-1 American
I called A-1 American Thursday night at around 11:30 p.m. for a clogged and leaking sink in my kitchen. I wasn't asking for someone to come out at that late hour, but was hoping for an early or mid-morning service call. Friday was the biggest cooking session of the year for me so I was stressed! John & Larry came out around 10 a.m. They were polite, knowledgeable, clean and FAST! This is the first time we've had to call a plumber for a kitchen emergency in the home we've owned for 19 years. I would recommend John & Larry & A-1 American Services to anyone in a heartbeat!
Steve was able to respond to our emergency, remove our old water heater and install a new one in same afternoon. He answered my questions and explained how to work the heat controls. When he finished, he cleaned up all the trash in a timely matter. Very satisfied!