A-1 American began nearly 25 years ago on January 31, 1987 when our founders retired from the Navy. The Navy emphasized both personal and professional integrity and that has been part of the company ever since. Since serving our first customer, we have been helping Hampton Roads customers stay comfortable in their homes. A-1 American continues to serve the community, our employees, and each and every customer with integrity, honesty, and respect.
"Not just A-1, A-1 American!"
As a customer, whether you call us for help with your air conditioning, plumbing, or heating, you can count on A-1 American:
- To respond quickly
- To be courteous and respectful of you and your home
- To give you an estimate and not exceed that estimate
- To work thoroughly and expeditiously until the job is complete
- To act professionally at all times
- To leave your home looking as good or better than when we arrived
- To ensure you are completely satisfied with our work
In order to fulfill our promise, we are available for emergency service 24 hours a day, seven days a week. We charge by the job, not by the hour. We guarantee our work, including our service and our equipment.
In addition, we spend the time to explain what we are doing and why, and to educate you on ways to keep your systems running efficiently for long lasting performance and comfort. At A-1 American, we are committed to your comfort. We guarantee it.
